Terms & Conditions

These Terms & Conditions govern access to and use of the Blackline Autos website and the purchase of automotive parts and related products. By using the website or placing an order, you agree to these terms and any product-specific terms displayed at checkout or on the relevant product page.

1. Website and products

Blackline Autos provides automotive parts and related products through its online store. Product descriptions, photographs, prices, availability, condition and compatibility information are provided to help customers make informed purchasing decisions.

2. Product condition and description

Products may be new, used, OEM, aftermarket, refurbished or otherwise identified on the individual listing. Customers should review the exact product description, photographs, part number and condition before ordering.

3. Fitment and compatibility

Vehicle compatibility is the customer's responsibility unless Blackline Autos has expressly confirmed fitment. Customers should verify make, model, model year, engine, trim, part number and, where appropriate, VIN/chassis information before purchase.

4. Orders

An order is subject to product availability and successful payment or other approved order confirmation. Blackline Autos may contact the customer if additional information is required to verify an order or fitment.

5. Pricing and taxes

Prices displayed on the website may change without prior notice. Applicable taxes, duties, customs charges or destination fees should be reviewed at checkout where shown. International customers are responsible for destination-country import charges unless expressly stated otherwise.

6. Payment

Payment methods are those made available at checkout. The final order amount should be reviewed before payment. Payment processing may be handled by third-party payment providers.

7. Shipping

Shipping is subject to the shipping policy and the delivery service available for the destination. Product pages currently state that orders may be shipped using UPS Express with tracking. Delivery estimates may vary by destination, customs clearance, product availability and carrier conditions.

8. Returns and refunds

Returns and refunds are governed by the Returns & Refunds Policy and any product-specific exclusions. Customers should review those terms before purchase.

9. Warranty

Warranty coverage, if any, depends on the product and the terms shown on the product listing or order documentation. A warranty should not be assumed unless expressly stated.

10. Customer conduct

Customers must not use the website for fraudulent, unlawful, abusive or unauthorized activities, including payment fraud, false claims, malicious interference, scraping that harms the service, or attempts to bypass security controls.

11. Account responsibility

Customers are responsible for keeping account credentials secure and for providing accurate and current information.

12. Order cancellation

Whether an order can be cancelled depends on whether it has been processed, packed or shipped. Contact us as soon as possible if you need to cancel: the earlier a request arrives, the more likely it is that the order can still be stopped. Any applicable cancellation charge will be confirmed with you before it is applied.

13. Limitation of liability

To the maximum extent permitted by applicable law, Blackline Autos' liability in relation to a product or order will be limited according to the applicable transaction, product warranty and mandatory consumer rights.

14. Governing law

These Terms are intended to operate under the applicable laws of the United Arab Emirates.

15. Changes to terms

Blackline Autos may update these Terms from time to time. Updated terms will be published on the website and apply from the stated effective date, subject to applicable law.